Discuss your project
01Digital maturity

We start from where you are.

Two organizations in the same sector can need very different things. We assess digital maturity during the Diagnose stage and set priorities accordingly.

Level 1Paper and manual
Typical situationInformation lives on paper, in messaging apps and personal files.
Where we usually startMap the key processes and digitize the essentials.
Level 2Digitized but scattered
Typical situationSeveral tools and spreadsheets, with little connection between them.
Where we usually startConnect tools and remove duplicate entry.
Level 3Connected systems
Typical situationCore processes run in systems that exchange data.
Where we usually startAutomate repetitive work and consolidate data.
Level 4Data-driven
Typical situationReliable indicators guide decisions at every level.
Where we usually startPredictive models and continuous optimization.
02The six sectors

What changes from one sector to another.

01

Event & Entertainment

Connect bookings, ticketing, access and suppliers, and see what each event brings in.

Bookings, ticketing and access managed in separate toolsActivity peaks around each eventManual coordination of staff, suppliers and artists
Indicators we would track
Attendance rateRevenue per eventCheck-in time
Explore Event & Entertainment
Saturday concert · Main hallIllustrative
On sale
Reminders
Check-in
Live
Reconciled
Gate A · scansLive
Catering supplierOn site
Bar paymentsSyncing
02

Human Resources

Move recruitment, onboarding, leave and payroll inputs out of email and spreadsheets.

Recruitment and onboarding run through emailPayroll inputs collected manuallyEmployee records spread across files
Indicators we would track
Time to hireOnboarding completionTurnover rate
Explore Human Resources
New hire · Operations analystIllustrative
Offer
Contract
Equipment
Accounts
First day
Employment contractSigned
Laptop and accessIn progress
Welcome sessionScheduled
03

Finance

Process applications and documents faster, with stronger control and reliable reporting.

Applications and documents processed manuallyCore systems that are hard to integrateDemanding regulatory reporting
Indicators we would track
Application processing timeStraight-through processing rateIncomplete file rate
Explore Finance
Loan application · File 2291Illustrative
Submitted
Documents
Checks
Committee
Decision
Identity documentExtracted
Income statementVerified
Risk summaryGenerating
04

Healthcare

Organize appointments, records and stock so care teams can focus on patients.

Paper or fragmented patient recordsAppointments and patient flows managed manuallyMedicine and supply stock that is hard to follow
Indicators we would track
Average waiting timeAppointment no-show rateStock-out incidents
Explore Healthcare
Consultations · Tuesday morningIllustrative
Booked
Reminded
Arrived
Consultation
Billed
Appointment · 09:30Confirmed
Patient recordUpdated
Stock · glovesReorder
05

Education

Digitize enrolment, fees and results, and follow each learner more closely.

Enrolment, fees and timetables managed manuallyCommunication with students and parents across many channelsResults that are hard to consolidate
Indicators we would track
Enrolment processing timeFee collection rateAttendance rate
Explore Education
Enrolment · New school yearIllustrative
Applied
Documents
Interview
Fees
Enrolled
Enrolment formReceived
Tuition paymentPaid
Class allocationPending
06

Logistics & Supply Chain

Follow stock, orders and shipments in real time, from order to delivery.

Little real-time visibility on stock and shipmentsOrders processed manuallyRoutes and fleets planned by hand
Indicators we would track
On-time delivery rateOrder cycle timeInventory accuracy
Explore Logistics & Supply Chain
Shipment · Route 12Illustrative
Ordered
Picked
Loaded
In transit
Delivered
Order picked · Zone BDone
Shipment · Route 12In transit
Stock count · Aisle 4Discrepancy
03How we adapt

Four factors that shape every engagement.

We review them in the Discover stage, before any recommendation is made.

RegulationSector rules on data, reporting and compliance shape every solution.
Existing systemsWe build on the tools you already use where they serve you well.
Activity cyclesPeaks, seasons and academic terms decide when and how change is introduced.
Data sensitivityPatient, financial and employee data require specific protection.
Contact

Working in another sector?

The method applies to any organization. Tell us how yours operates and what you want to improve.

[Email address] · [Phone number]