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Healthcare

Organized information, so care teams can focus on patients.

Clinics, hospitals, laboratories and pharmacies manage patient flows, records and stock under strict confidentiality. We help them reduce administrative work and use their data to manage better.

Consultations · Tuesday morningIllustrative example
Appointments38
In waiting room4
Rooms in use5 of 6
Booked
Reminded
Arrived
Consultation
Billed
Appointment · 09:30Confirmed
Patient recordUpdated
Stock · glovesReorder
Photograph — reception desk of a clinic
01Industry context

Healthcare today.

Clinics, hospitals, laboratories and pharmacies manage patient flows, medical records, stock and billing, often with limited administrative staff. Information is frequently held on paper or in separate systems, and it is highly sensitive.

Typical organizations
Private clinics and hospitalsLaboratoriesPharmacies and distributorsHealth networks and NGOs
02Common operational challenges

Where operations lose time and money.

01Paper or fragmented patient records
02Appointments and patient flows managed manually
03Medicine and supply stock that is hard to follow
04Sensitive data requiring strong protection
05Few activity indicators for management
03Opportunities for improvement

What can change, and which service delivers it.

Each opportunity is linked to the PraxyNova service that addresses it. Most organizations start with two or three.

04Example technological solutions

Technology that fits the sector.

01Appointment and patient flow managementOnline booking, reminders and waiting-room management.
02Digital patient recordsPatient information available to authorized staff, with access control.
03Pharmacy and stock managementStock levels, expiry dates and reorder alerts.
04Activity dashboardsConsultations, occupancy, stock and billing indicators for management.
Illustrative scenario

A private clinic with several consultation rooms

Today

Appointments are taken by phone in a paper diary, patient files are stored in folders, and stock shortages are discovered when an item is needed.

With connected operations
01Patients book online or by phone into a shared schedule, with text message reminders.
02Patient records are digitized and accessible according to each role.
03Stock levels are tracked, with alerts before shortages and expiry dates.

This scenario is illustrative. It describes a typical situation in the sector, not a PraxyNova client or project.

05Potential performance indicators

What we would measure.

Indicators are selected with you during the Diagnose stage, and a baseline is measured before anything changes.

Average waiting timeMinutes between arrival and consultation.
BaselineMeasured at diagnosisTargetAgreed with you
Appointment no-show rateShare of booked appointments not attended.
BaselineMeasured at diagnosisTargetAgreed with you
Stock-out incidentsTimes an item was unavailable when needed.
BaselineMeasured at diagnosisTargetAgreed with you
OccupancyShare of rooms or beds in use.
BaselineMeasured at diagnosisTargetAgreed with you
Billing cycle timeDays between service and payment.
BaselineMeasured at diagnosisTargetAgreed with you
Record completenessShare of patient records with the required information.
BaselineMeasured at diagnosisTargetAgreed with you
Healthcare

Let's look at how your organization operates.

Tell us about your organization and its priorities. We will come back to you to arrange a first conversation.

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